At Octotech, we pride ourselves on our technical know-how and high levels of customer service. We like to ensure that our IT support team are friendly, helpful and proactive in dealing with your IT needs. When you chat to us, it’s always good to put a face to the name. So, why not take a look below to learn a little more about our great IT team?
Matt has worked in IT departments for over 20 years, working for some major blue-chip organisations around Europe, the last 10 running his own business in Sussex. Matt has a passion for meeting new people and providing an IT solution to suit their needs. After meeting Nick and forming Octotech this has allowed him to concentrate on his aim at growing the business and developing customers. When not in the office Matt loves being out at sea on his boat fishing for his supper!
From a young age Nick has had a passion for technology. After setting up Freeman PC Services (his old IT company) straight out of college Nick was offering a range of IT services. Nick soon became involved in software development and spent two years developing software for the security and policing world. After refocusing on IT support in 2013 Nick grew his client base and the range of services he offered. Nick met Matt through a mutual customer in 2015, a meeting which would sow the seed for the beginning of Octotech. Outside of work Nick is a keen cyclist, swimmer and runner and can often be found training for his next challenges.
When he was young Caleb wanted to be an artist. His love for art led him into the relm of digital painting where he found a passion for computing. In college it was a career swap from art to computer technologies where his course ranged from web design and digital animation to building computers and programming. When not behind a screen Caleb can be found; listening to his music far too loudly and playing along with either a guitar or keyboard, playing sports or dancing embarrassingly around a kitchen fixing himself a midnight snack.
Harry is the newest edition to the Octotech team and has blessed the office with his good looks and charm. He has a keen interest in both the hardware and software side of IT and is enroled in an Apprenticeship with Crawley College. When not in the office he spends most of his time eating or sleeping.
When you need custom software written or a mobile App developed, then Sam is our go-to guy. He develops and implements applications for a wide range of businesses and organisations. He’ll oversee the whole process from assessing the requirements to developing a solution, through to testing, training and support.
We pride ourselves on our level of customer service. But don't take our word for it, here's what some of our clients have to say about us.
As an SME having employees globally we needed a practical solution to sharing files securely across our PC’s and Mac’s. Having worked with Matt and Nick for many years they recommended their Octocloud solution. It meant we could decommission our Windows server and the overheads that it brought, and have a totally managed solution securely hosted in the cloud. Their approach was extremely professional and painless – they managed the whole process from start to finish. I would recommend Octotech to any business looking for a one-stop IT Support company.
As my business grew it was clear we needed to do something regarding our phone lines and computer services. We approached Matt at Octotech who has been great supplying us with all the computer protection we need a voice over IP system which allows us to have multiple phone lines into our business. Without this service we would have struggled to get through the recent pandemic as Octotechs service has allowed us to work from home seamlessly. Thank you, all of the guys that work at Octotech.